CD Projekt Purple states it has began reaching out to gamers who utilized for refunds of Cyberpunk 2077. The sport launched as a technical mess on consoles, particularly the bottom variations of the PlayStation four and Xbox One, inflicting many disgruntled gamers to need their a refund.
The studio tweeted the next replace:
The refund state of affairs has develop into its personal headache with CDPR first encouraging players to get their a refund, thus giving some gamers the impression that the studio communicated with Sony and Microsoft to make sure a clean refund course of. An organization conference call revealed the alternative was true and the studio walked back a few of that messaging. This meant gamers have been on the mercy of the publishers’ established refund insurance policies (of which Sony’s is extra restrictive), and plenty of had their requests denied. Final evening, Sony made the choice to remove Cyberpunk 2077 from sale on PlayStation Community whereas providing refunds to any sad gamers. Microsoft, in the meantime, has gone out of its technique to make refunding the sport easier.
Cyberpunk 2077 has develop into a story of two video games. PC gamers have loved a extra steady expertise, whereas console gamers have endured recreation crashes, muddy and/or lacking textures, stuttering animations, amongst different bugs that make the sport unrecognizable from its pre-release footage (which, as we now know, was shot on PC). CD Projekt Purple guarantees two main patches will arrive in January in February that can hopefully resolve the console model’s largest problem. In the meantime, the chaotic mess hasn’t solely upset the gamers base, however has generated battle within CD Projekt Red internally.
Good luck to these searching for refunds and tell us within the feedback how your expertise has been.